Booking Terms
Rates
All Rates are quoted in United States Dollars, per night, and subject to changes without prior notice.
Booking
All inquires are based on request, therefore please use our Online Form to submit your inquiry as complete as possible like villa name, number persons in your group, your daily budget, holiday dates, any special request, etc. Or, email us at seminyakvillas @ gmail.com.
What’s Included?
Our properties are fully equipped with bed linens, towels, cooking utensil etc. Item such as toilet paper, soap and drinking water are supplied at the villa - just the same amenities when staying in a hotel.
Tax and Service
There are currently NO taxes, hidden cost, staff salaries, service fees or management fees. All are fully inclusive in the rent (at some villas - a small additional percentage for tax & service charge is clearly stated). Gratuities for house hold staff shall be left to guest’s discretion.
Seasons
It may vary from one to another villas about the season dates, but below is the outline:
Low Season:
The rest of the year (outside high and peak seasons)
High Season:
Lunar New year, Easter week, July 15 - July 31, Sept 01 - Sept 15.
Peak Season:
Aug 01 - Aug 31 and Dec 20 - Jan 08
Minimum Stay
It also varies. The outline: low season = 3 nights, high = 5 nights and peak = 10 nights.
Payment
A 50% - non refundable deposit is required by the villa owner to secure the villa upon booking confirmation. And final payment to be settled 30 days prior to arrive in Bali. Booking made within 30 days prior to arrival, full payment is required.
Payment can be TT-ed to our bank account and we also accept payment by credit card (Visa Card, MasterCard) with 3.50 % surcharge for administration fee. Clients will need to send a guarantee letter by FAX to authorize us to debit such amount on the card, together with the copy of its both sides, and copy of passport.
It must be processed in Indonesian Rupiahs by law and will be converted at the prevailing bank-selling rate for US Dollar on the day processing. The differences in personal statement balances can occur and are due to the fluctuation with the Indonesian Rupiah and bank processing time. CV. DwiBali cannot held responsible for the differences.
Check-in - Check-out Time
At some villas, check-in after the 14:00 hours, check-out time is 11 am
Car Rentals (self drive or with driver)
Brand New Late model Kijang car is USD 50 per day inclusive driver and petrol.
Airport Transfer
One of our staff will be at Denpasar’s Ngurah Rai Airport to greet YOU on arrival and drive you and your family / party to your chosen holiday home. Transfers to and from the airport to villa are free of charge. Multiple transfer is additional charge.
Cancellation
Cancellation of a booking at any time may result in forfeiture of deposits. Deposit will be refunded for a cancellation if we can re-booked the villa for the period of the initial booking. If only a portion of the rental time is re-booked, a pro-rated refund will be made. Any rental payments which qualify for a refund, whether in whole or pro-rated, will be subject to a deduction of a 20% administration fee.
Travel Insurance
With potential medical, liability, cancellation risks involved in holidays, travel insurance is important, as deposits and rental payments are not refundable after a reservation has been confirmed. We highly recommend to buy an all-inclusive travel insurance package which covers all your expenses if you need to cancel your holiday due to personal reasons or a world event.
Liability
CV. DwiBali will not be responsible under any circumstances to refund any unused portion of with respect accommodations, car rentals, including any substitutions. If any services accommodations are substituted, CV. DwiBali will at all times and in good faith endeavor to substitute services accommodations of a comparable type. CV. DwiBali disclaims any and all liability for property loss or damage, as well as injury including death sustained by any person whilst residing at a private villa, or whilst engaged on any tour, whether the loss or injury occurs as a result of breach of contractual obligations of CV. DwiBali and its servants, employees or agents.

